Remotely Assisted Customer Help

Remotely Assisted Customer Help

The link below will connect your system to a PHI Support Engineer through a secure internet site. Your PHI Support Engineer will provide you with new a code for each session.

After entering the provided code, a small executable program will automatically download to your system, enabling computer to computer remote diagnostics.

The small executable program provides:

  • Interactive chat and detailed session history
  • Prompts to permit or deny PHI access to all functions
  • File transfers to and from PHI
  • The ability to stop remote control or disconnect at any time

The small executable program will automatically remove itself from your system at the session conclusion.

Have your Code? Click Here to Connect       

Have Security Concerns? Click here for more information.