Remotely Assisted Customer Help

The link below will connect your system to a PHI Support Engineer through a secure Internet site. Your PHI Support Engineer will provide you with a new code for each session.

After entering the provided code, a small executable program will automatically download to your system, enabling computer to computer remote diagnostics.

The small executable program provides:

  • Interactive chat and detailed session history
  • Prompts to permit or deny PHI access to all functions
  • File transfers to and from PHI
  • The ability to stop remote control or disconnect at any time

The small executable program will automatically remove itself from your system at the session conclusion.

Have a remote assist code?

Click below to connect.

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Have Security Concerns?

Click below for more information.

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